Field Engineer / FDE
EUR 93,000 – EUR 146,000 per yearFull-timeRemoteIn English
About the job
Clera is looking for a Field Engineer to serve as the primary technical contact for customer integrations and rollouts. In this role, you will scope requirements early in implementation and troubleshoot production issues. You will collaborate with product and engineering teams to reduce implementation friction and improve documentation and tooling.
What you will do
- Scope technical requirements with customers early in implementation
- Act as primary technical contact for integrations and rollouts
- Troubleshoot integration issues in production
- Collaborate with product and engineering on implementation friction
- Improve documentation, tooling, and internal processes
What you bring
- 4 to 5+ years in customer-facing technical roles
- Hands-on troubleshooting of production integration issues
- Working knowledge of web stacks and APIs (REST, webhooks, event-driven)
- Production experience with Node.js, TypeScript, or JavaScript
- Experience with relational databases like PostgreSQL
- Ability to scope requirements and design implementations with customers
Nice to have
- Experience writing technical documentation or API guides
- Cross-functional collaboration and influencing product decisions
- Domain expertise in KYB, KYC, AML, or regulated onboarding
- Familiarity with Docker, Kubernetes, message queues, or cloud platforms
- Clear communication of complex technical concepts
What you get
- Transparent non-negotiable leveling system
- Fully remote within European timezones
- Company-wide in-person gathering every six weeks
Summary by Personeel.com. The full job description and the application form are on Clera's website (jobs.ashbyhq.com); Apply takes you straight there.
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